Holiday Inn - Hamburg - HafenCity, an IHG Hotel

Location and room size

Fantastic staff - at reception, breakfast and bar. Reception staff (Jerome) really helpful with printing and scanning documents for some emergency correspondence, also lady at Reception who helped dry out a backpack which had a water spillage and needed dried before next day. Breakfast options very extensive. Very quiet location, about 5 mins walk to nearest metro station and 15-20 mins walk to central Hamburg. Everything about this hotel just works as it should :-)

The hotel is nicely decorated and modern with good facilities. The staff in the restaurant and the bar were exceptional, very attentive and professional! The food offerings on the menu were also delicious. Breakfast was equally ample.

Nicely decorated and tidy hotel, everything is in perfect condition, appropriate size of the room and bathroom, comfortable bed only with pillows and duvets as it is most appropriate (no annoying additional covers or decorative pillows). Very quiet room facing inner courtyard for perfectly peaceful rest, the only sound coming from birds. All staff members are very polite and professional, check-in/check-out was quick and smooth. Hafenstadt is a very peaceful neighbourhood, with hardly any people on the streets. Hotel is situated in the proximity of the UNESCO heritage sites Speicherstadt and Kontorhausviertel.

This hotel fitted my requirements - able to check in really late if delayed, short walking distance to Minatur Wunderland and other attractions, able to leave luggage on last day before flight home. Room only was ideal.